Frequently Asked Questions
Everything you need to know about your sweet treats from Candyland Galway.
Where do you ship to and how much does it cost?
We ship nationwide across Ireland and to select international destinations. Standard shipping within Ireland starts at €5.99, and we offer free delivery on orders over €50.
How long will it take for my order to arrive?
Orders are typically processed within 1-2 business days. For deliveries within Ireland, you can expect your sweets to arrive within 2-4 business days after dispatch.
Do you cater to specific dietary requirements?
Yes! We have dedicated sections for Vegan, Vegetarian, Gluten-Free, and Sugar-Free confectionery. Please check the product descriptions for specific allergen information.
What is your return policy for food items?
Due to health and hygiene reasons, we cannot accept returns on perishable food items unless they are damaged or incorrect. If there is an issue with your order, please contact us within 48 hours of receipt.
Can I include a personalized message with my gift box?
Absolutely. During the checkout process, you can add a custom note which we will hand-write or print on a gift card to include in your package.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.